Terms of service

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to MedandGrace. By accessing and using this website (medandgrace.com), you agree to abide by the following terms and conditions, which, along with our Privacy Policy and Website Disclaimer, outline our relationship with you regarding your use of this website.

By continuing to use this website, you acknowledge and accept these terms. In this agreement, “MedandGrace,” “we,” “our,” and “us” refer to medandgrace.com, while “you” and “your” refer to the visitor, user, or customer of this website.

 

 

Changes to Terms

We reserve the right to modify, update, or remove any part of these terms at our discretion. It is your responsibility to review them regularly to stay informed of any changes. Your continued use of medandgrace.com constitutes acceptance of any modifications.

 

 

Limitation of Liability

By using this website, you acknowledge that MedandGrace is not responsible for any loss or damage that may result from reliance on the content, including inaccuracies, omissions, or errors. This includes (but is not limited to) losses related to data, business, revenue, or personal reliance on third-party links, advertisements, or recommendations found on this website.

It is your responsibility to determine whether our products or services are suitable for your needs. We do not guarantee that all information on this site is error free or will meet your specific requirements.

 

 

Consumer Protection & Guarantees

Our products and services are subject to applicable consumer protection laws, which provide rights that cannot be excluded or modified. If an issue arises, our liability will be limited to:

  • Resupplying the goods or services

  • Replacing the goods

  • Refunding the cost of the goods or services

To use this website or make a purchase, you must be 18 years or older.

 

 

Shipping & Delivery

  • Physical Products: We use reputable shipping carriers to deliver orders, and shipping times may vary between 2 to 14 days, depending on location and shipping method. Any damage or loss during transit must be addressed with the carrier directly, as we are not responsible for issues that occur after dispatch.

  • Digital Products: Digital goods are delivered immediately. If you experience technical issues, please contact us for assistance.

 

 

Returns & Refunds

We handle returns in accordance with consumer protection laws.

  • Personalized Items: Due to the customized nature of our products, we do not offer refunds or exchanges for change of mind or incorrect details provided by the customer. Please double check all information before placing your order.

  • Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos of the issue. If approved, we will replace the item or provide a refund at our discretion.

 

 

Third-Party Links & Content

MedandGrace may provide links to third party websites for your convenience. However, we do not endorse, control, or take responsibility for the content, accuracy, or availability of these external sites. Interacting with third party content is done at your own discretion.

 

 

Disclaimer

To the fullest extent permitted by law, MedandGrace disclaims all warranties, express or implied, including those related to merchantability, fitness for a specific purpose, or the absence of errors in our services or content.

While we strive to keep our website accurate and up-to-date, we do not guarantee that all content will be free of errors, viruses, or interruptions. You are responsible for ensuring that any information, downloads, or purchases meet your personal requirements.

 

 

Privacy Policy

We are committed to protecting your privacy. Information collected from users is used to enhance our services and is not shared or sold. For more details, please review our Privacy Policy.

You may update your personal details at any time by contacting us. Our secure servers encrypt customer data, and we do not store credit card information.

 

 

Intellectual Property & Restrictions

All content on this website, including design, text, graphics, and logos, is the property of MedandGrace and is protected under copyright laws.

  • You may print or download extracts for personal, non commercial use.

  • You may not copy, distribute, modify, or commercially exploit any content without written permission.

Unauthorized use may result in legal action.

 

 

Competitor Exclusion

If you are engaged in a similar business providing comparable products or services, you are prohibited from using our website to copy, download, or extract information for commercial purposes. If found in violation, MedandGrace reserves the right to take legal action and recover any losses or profits made through unauthorized use.

 

 

Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes arising from the use of this website shall be handled under the jurisdiction of the courts in the United Kingdom.

 

 

Product Disclaimer

Our products are not toys and should be kept out of reach of children. Some products may contain small parts or button batteries, which pose potential hazards if swallowed.

While our products are designed to provide important medical information, MedandGrace does not guarantee they will prevent injury or harm. Customers must use them responsibly, follow all provided instructions, and periodically inspect them for wear or damage.

This disclaimer does not affect your statutory rights under consumer law.

 

 

If you have any questions regarding these Terms and Conditions, please contact us at hello@medandgrace.com.